Links, Content and Online Presence
All content included on this website is the property of our company, our affiliates or other relevant third parties. Where quotes have been referenced at source they are that of individual and do not not necessarily represent the views of our business. We have a simple be kind or be quiet policy.They will be identified as the originator of posts and should act responsibly. Any posts that do not support our values of our business will be removed. No explanation needs to be given. Due to the nature of social media we cannot guarantee the accuracy or quality of content posted. Posts and content including video shared in this group, opinions of support staff or advice given at any events do not necessarily represent the views of our company. We accept no responsibility or liability for any such loss incurred by the use of such content or such advice and it is your responsibility in attending the event to check the accuracy of such advice before implementing this in your own business. Posting of unsuitable content or inappropriate behaviour at any of our events could lead to a ban from the group, refusal to future events without refund. Membership of our groups is acceptance of these terms.
Event Policies including Covid19 Update
The safety and wellbeing of our attendees is of the upmost priority to us. Ticket Entry will be required prior to all events. From time to time events may need to be cancelled and rearranged for reasons outside of our control. The rescheduled event may happen online due to the nature of cancellation. In this instance your ticket will transfer to the event and we will send a link to the online meeting. . For events that have been rescheduled tickets will be transferred.
Photography and Media
By purchasing a ticket from us you are agreeing to the following: you grant permission the the use of images and sound on audio or video be used by us without payment or other consideration. Images may be edited or copied, exhibited, published or distributed. Additionally you waive the right to compensation or royalties for use of inspection of the final product before use. The images may be used with an unrestricted geographical area.
Our aim is provide high quality services that meet your needs. We believe we achieve this most of the time: if we are not getting this right please let us know. In order to ensure our services remain at a high and improving standard we have a procedure through which you can let us know of for any reason you are not satisfied with your dealings within our business. If you are not happy with a service or product you have received from us, please inform us so that we can try and resolve your complaint. All written complaints will be logged. You will receive a written acknowledgement that we have received your complaint within a timely manner. Often we will be able to give you a response straight away, when the matter is more complicated we will aim give you at least acknowledgement of your initial response within one month. If you are not happy with our response or wish to raise the matter more formally you are of course within your rights to do so. Due to unprecedented amounts of contact we are receiving at the moment it may take several months for us to resolve your complaint.